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Terms & Conditions

Below are the terms and conditions of FixALink.com Web Site Maintenance. You agree to these terms and conditions by signing up for our maintenance program:


Subscription Period

FixALink.com Web Site Maintenance does not require any time commitment from its clients. A client can stop using FixALink.com Web Site Maintenance services by giving FixALink.com Web Site Maintenance one month notice.   If you choose to take advantage of our discount plans please note that a 3 month minimum prepayment is required.  After the 3 month prepayment is completed, monthly invoicing will begin.  These is a minimum 1/2 hour charge per request.


How Long Would it Take to Make Changes

FixALink.com Web Site Maintenance aims to make requested changes in the Web Site within 24 hours and in most cases this timeframe is met. We will immediately inform you if your requested changes to the Web Site would take more than 24 hours to complete.


Ownership and License of Deliverables

FixALink.com Web Site Maintenance owns all source code and materials developed or created by its staff during this Project. Upon payment of all amounts due, FixALink.com Web Site Maintenance grants Client a perpetual, non-exclusive, non-transferable license to use the Deliverables and materials developed by FixALink.com Web Site Maintenance herein for all of your marketing and advertising needs, but only for your own use. The Deliverables and other materials and the FixALink.com Web Site Maintenance system may not be sold, transferred or used except as provided herein or with the written permission of FixALink.com Web Site Maintenance.


Items Not Provided as Services or Deliverables

Ad production, graphic design, audio/video materials, interactive media development, infomercials and other advertising fulfillment services are not included as services or Deliverables.  Maintenance service is limited to making changes in the web page contents, adding new pages, and basic design work (FixALink.com Web Site Maintenance is the sole decider if a design request is basic or not). FixALink.com Web Site Maintenance would charge its fee for any new feature added to the Web Site. Maintenance client would know about the costs in advance and have agreed to pay the fees in writing before FixALink.com Web Site Maintenance would start on the changes.


Confidentiality

To execute this Web Site properly, FixALink.com Web Site Maintenance will need access to certain confidential information of your company, including future plans, business strategies, and other proprietary information (collectively, the "Confidential Information"). FixALink.com Web Site Maintenance agrees that it will take reasonable steps to assure that Confidential Information is not divulged, disclosed, or communicated to any third party without the prior written consent of The Client. Confidential Information shall not include information previously known to FixALink.com Web Site Maintenance, properly received from a third party or in the public domain.


Dispute Resolution

If the parties hereto should have any dispute arising out of or relating to this Agreement or the parties’ respective rights and duties hereunder, then the parties agree to refer the matter to binding arbitration by the American Arbitration Association under its Commercial Rules.


No Limit on FixALink.com Web Site Maintenance Engagements

FixALink.com Web Site Maintenance and Consultant are not limited in any way in pursuing other business engagements, provided however, neither will disclose Confidential Information of Client in any such engagement. Client agrees that this Agreement does not prevent FixALink.com Web Site Maintenance from providing similar services to other clients using the general marketing concepts and the know how and experience gained hereunder or from developing products or services which might be competitive with the Deliverables and materials provided hereunder.


Information and Audit Rights

If the Agreement includes any form of Participation, contingent or success payment provision, FixALink.com Web Site Maintenance shall have full access to the books and records of Client which could bear upon, or lead to information that might bear upon proper payment of such amounts. Such right shall extend to principals of and/or professionals engaged by FixALink.com Web Site Maintenance, and shall include the right to copy any such materials.


Pricing

FixALink.com Web Site Maintenance would inform client upfront and get permission before doing any work that would result in an additional fees.


Non-Payment by Client

In the event of non-payment by the client, FixALink.com Web Site Maintenance reserves the right to discontinue its services and bring the Web Site down. Client may need to pay a one-time fee and revised subscription fee to restart the website.  If a payment by check bounces, the client is expected to pay a $25 fee.


Entire Agreement; Amendment

This Agreement contains the entire agreement of the parties and there are no other promises or conditions in any other agreement whether oral or written. This Agreement supersedes any prior written or oral agreements between the parties. This Agreement may be modified or amended if the amendment is made in writing and is signed by both parties.

 

 
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